Knowledge Base

Docs That
Answer The Question

Written for the problem you actually have, not to fill a content calendar. If something here is wrong or missing, tell us in the Discord and we'll fix it.

Getting Started

Creating your first serverFrom signup to a running server in about five minutes.Connecting with SFTPCredentials, clients, and what not to delete.Understanding your control panelConsole, files, databases, backups, schedules.Inviting sub-usersGive staff access without handing over your account.

Minecraft

Choosing a server typePaper, Purpur, Fabric, Forge, NeoForge, Vanilla — and when each makes sense.Installing plugins and modsManual uploads, CurseForge and Modrinth.Tuning for TPSView distance, simulation distance, entity limits, and what actually costs you frames.Setting up a proxy networkVelocity or BungeeCord across multiple servers.Adding Bedrock players with GeyserCross-play without a second server.Restoring a backupIncluding how to test one before you need it.

FiveM

Getting your free licence keyCfx.re portal, and why the key must be yours.Using txAdminFirst-boot PIN, recipes, and the second port allocation.Installing a frameworkQbox, QBCore or ESX from a clean server.Streaming custom assetsResources, manifests and load order.Element Club and slot countsWhat's free, what isn't, and who you pay.Legacy vs EnhancedThe differences that actually affect you, and which to pick.Porting a server to EnhancedLua 5.4, .NET 10, Alchemist, and what won't come with you.

Desktop App

Installing on WindowsIncluding the SmartScreen warning and why it appears.Running a free local serverMinecraft or FiveM on your own machine.Letting friends connectPort forwarding, and the risks of a public home server.Linking your accountManage hosted servers from the app.

Billing

Payment methods we acceptCards and wallets via Stripe, and what we do and don't store.Upgrading and downgradingProrated, either direction, no fee.Our refund policyThe window, and what we actually do when you ask.CancellingOne click. We don't bill suspended services.